Sue moved to Richmond in 1996; she has also lived in New York, Ohio, Missouri, North Carolina and Indiana. She worked in the banking, distribution, retail, manufacturing and mortgage industries, spending most of her career in the area of business software systems implementation, specializing in the areas of training and writing user documentation and procedures manuals. The creation of the first chart that she discusses in her blog came about as a result of realizing that both she and her husband had too much critical information to remember individually, much less for both of them. She created these charts for her husband, her parents and herself. Sue’s husband passed away in 2009 from cancer. About a year ago she became the proud parent of a four-legged son named Charlie who will celebrate his 7th birthday this month. Charlie is a rescue dog in training to be a therapy dog.